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Room Service Attendant

1 month ago

Hershey, Pennsylvania, United States AEG Full time
Room Service Waiter Job Description

At AEG, we are seeking a skilled Room Service Waiter to join our team. As a Room Service Waiter, you will be responsible for delivering exceptional service to our guests by providing prompt and courteous service with a smile.

Key Responsibilities:
  • Arrange room service carts in a professional and appealing manner.
  • Maintain a complete knowledge of the menu and all related menu items.
  • Direct guests and answer any questions regarding the room service process.
  • Operate the Point of Service System with responsibility for cash, credit card, and room charges.
  • Handle guest concerns and questions in a thorough and professional manner.
Requirements:
  • Must be 18 years of age or older.
  • Must successfully complete RAMP training by passing the required test within the established probationary period.
Knowledge, Skills, and Abilities:
  • Must demonstrate a capacity to operate the Point of Sale system and complete elementary math functions.
  • Must be responsible for cash, credit card, and room charge handling.
  • Must demonstrate complete organizational skills both in paperwork and work area.
  • Must be able to communicate effectively to co-workers and other staff.
Work Environment:
  • Schedule 6 AM to 3 PM, weekends, and holidays required.
  • Must be able to stand, bend, stoop, and push up to 40 lbs.
  • Must be able to work in a safe and professional manner.
  • May be required to work other shifts based on operational demands.