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Customer Service Representative

2 months ago

Franklin, Tennessee, United States David's Bridal Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at David's Bridal. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.

Key Responsibilities:
  • Provide personalized service to customers, addressing their needs and concerns in a professional and courteous manner.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and returns.
  • Maintain a thorough knowledge of our products and services, making recommendations to customers to meet their needs.
  • Work collaboratively with colleagues to achieve sales goals and maintain a positive store environment.
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping experience.
Requirements:
  • High school diploma or equivalent required.
  • 1-2 years of retail experience, preferably in an apparel or service-oriented environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic math skills and accuracy with handling cash and credit card transactions.
What We Offer:
  • Competitive hourly rate and commission structure.
  • Generous employee discount on merchandise and services.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.