Lead Systems Technician

4 weeks ago


Melbourne, Florida, United States Vector Security, Inc. Full time
Job Title: Lead Systems Technician

We are seeking a highly skilled and experienced Lead Systems Technician to join our team at Vector Security, Inc.

Job Summary:

The Lead Systems Technician will be responsible for installing and servicing integrated systems, including fire alarm, card access, CCTV, networking, and burglar alarm systems. This role will also involve actively participating in company initiatives, providing exceptional customer service, and mentoring junior technicians.

Key Responsibilities:

  • Install and/or service integrated systems, including fire alarm, card access, CCTV, networking, and burglar alarm systems.
  • Participate in company initiatives to secure referrals and upsell services.
  • Provide exceptional customer service and support.
  • Mentor junior technicians and share technical knowledge to improve individual and branch capabilities.

Requirements:

  • High school diploma or equivalent.
  • 5 years of field experience or equivalent technical education or certification.
  • Minimum of 2 years of experience with fire detection and signaling systems.
  • Valid driver's license with an acceptable driving history.
  • Strong technical aptitude and ability to decipher/design integrated systems.
  • Ability to engage others through active listening and proficient communication skills.
  • Proficient in company skills and best practices, including safety and equipment usage.
  • Ability to demonstrate proficient understanding of software and programming for primary manufacturers used by the home branch.

What We Offer:

  • Company vehicle for work use.
  • Company-paid cell phone and laptop/tablet.
  • Competitive compensation with incentive eligibility.
  • Career advancement opportunities.
  • Medical, dental, and vision coverage.
  • HSA/FSA programs.
  • Company-paid life and AD&D insurance.
  • Company-paid short- and long-term disability.
  • Voluntary benefit products.
  • 401k retirement savings plan after 60 days.
  • 7 company holidays, plus 2 floating holidays of your choice.
  • Paid Time Off.
  • Tuition reimbursement.
  • Employee Assistance Program (EAP).

About Us:

Vector Security, Inc. is one of the largest security integrators in the country, proudly installing innovative security and smart automation solutions in homes and businesses for over 50 years. Our purpose is to make our world more secure, connected, and empowered, one customer at a time.

Our Values:

  • Win as a team.
  • Do the right thing.
  • Make a difference every day.
  • Get it done.
  • Think big.

We are an equal opportunity employer and welcome applications from all qualified candidates.



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