Current jobs related to Guest Services Representative - New Castle, Delaware - Embassy Suites by Hilton Newark Wilmington South

  • Customer Service Representative

    1 month ago

    New Castle, Delaware, United States Bass Pro Shops Full time

    Customer Service Outfitter Job DescriptionBass Pro Shops Christiana Mall is seeking a Customer Service Outfitter to join our team. As a Customer Service Outfitter, you will be responsible for providing exceptional customer service to our guests, ensuring a positive shopping experience, and maintaining a safe and secure environment.Key Responsibilities:Secure...

  • Guest Services Valet and Bell Attendant

    2 months ago

    New Castle, Delaware, United States Wentworth By the Sea Full time

    Position OverviewThe Valet and Bell Services team at Wentworth by the Sea Resort and Spa plays a crucial role in ensuring that our guests enjoy a remarkable experience from the moment they arrive until their departure.Applicants must possess a clean driving record and the capability to operate both manual and automatic vehicles to be considered for this...

  • Customer Service Representative

    2 weeks ago

    New Castle, Delaware, United States Target Full time

    Be a Part of Something BigAt Target, we're more than just a retailer - we're a team of passionate individuals who are dedicated to making a difference in our communities. As a Guest Advocate, you'll play a critical role in creating a welcoming and inclusive experience for our guests.Key Responsibilities:Create a positive and engaging experience for every...

  • Customer Service Representative

    4 weeks ago

    New Castle, Delaware, United States Harbour Textile Service Full time

    Customer Service Representative OpportunityAre you looking for a stable and routine schedule? Do you want to work for a company that values customer satisfaction and employee growth? Harbour Textile Service, Inc. is seeking a highly motivated and dependable Customer Service Representative to join our team.Responsibilities:Provide exceptional customer service...

  • Client Service Representative

    2 weeks ago

    New Castle, Delaware, United States BCforward Full time

    Job Title: CSR Client Service RepresentativeBCforward is seeking a highly motivated CSR Client Service Representative for an opportunity in Newark, DE 19713.Job Summary:We are looking for a skilled CSR Client Service Representative to join our team. The ideal candidate will have a strong background in client service, risk management, and strategic thinking....

  • Customer Service Representative

    2 weeks ago

    New Castle, Delaware, United States Delaware River & Bay Authority Full time

    Casual E-ZPass Customer Service RepresentativeThis position provides exceptional customer service within the E-ZPass customer service operation at the Delaware Memorial Bridge. As a front-line representative, you will interact with customers, providing accurate information and resolving complaints in a professional manner.Key Responsibilities:Interact with...

  • Client Service Representative

    5 days ago

    New Castle, Delaware, United States BCforward Full time

    Job Title: CSR Client Service RepresentativeBCforward is seeking a highly motivated CSR Client Service Representative for an opportunity in the Newark, DE area.Job Summary: We are looking for a skilled Client Service Representative to join our team. The ideal candidate will have a strong background in client management, risk management, and strategic...

  • Customer Service Supervisor

    3 weeks ago

    New Castle, Delaware, United States Horizon Services Full time

    Job Title: Customer Service SupervisorHorizon Services is seeking a highly motivated and experienced Customer Service Supervisor to join our team. As a Customer Service Supervisor, you will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.Key Responsibilities:Lead and manage a...

  • Hospitality Service Representative

    1 month ago

    New Castle, Delaware, United States Harbour Textile Service Full time

    Job Title: Hospitality Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Hospitality Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our valued customers, ensuring their complete satisfaction with our linen rental...

  • Customer Service Representative

    2 weeks ago

    New Castle, Delaware, United States LoanMax Title Loans Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at LoanMax Title Loans. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving their concerns in a timely and professional manner.Key...

  • Customer Service Representative

    3 weeks ago

    New Castle, Delaware, United States UniFirst Full time

    {"title": "Customer Service Representative", "description": "Deliver Exceptional Customer ServiceUniFirst is seeking a dedicated Customer Service Representative to provide outstanding customer service as a liaison between customers and the company. As a key player in our team, you will be responsible for delivering exceptional customer experiences through...

  • Customer Service Representative

    6 days ago

    New Castle, Delaware, United States Safeway Full time

    About the Role:Safeway is seeking a skilled Retail Sales and Store Support professional to join our team. As a key member of our store staff, you will be responsible for providing exceptional customer service and supporting the overall success of our store.Key Responsibilities:Interact with valued customers and provide assistance with their shopping...

  • Sales Representative

    2 weeks ago

    New Castle, Delaware, United States Urban Furniture Outlet Full time

    Urban Furniture Outlet is a retail furniture and mattress store with a strong presence in Delaware We pride ourselves on offering a unique shopping experience for our guests Our team is dedicated to providing exceptional customer service and support We have been in the business for over 30 years and have won numerous local awards including Best Furniture...

  • Customer Service Representative

    2 months ago

    New Castle, Delaware, United States Harbour Textile Service Full time

    Job OverviewWe are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative/Administrative Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key Responsibilities:Provide timely and effective customer service...

  • Client Service Representative

    1 month ago

    New Castle, Delaware, United States BCforward Full time

    Job Title: CSR Client Service RepresentativeBCforward is seeking a highly motivated CSR Client Service Representative for an opportunity in Newark, DE 19713. The ideal candidate will have a strong background in client service and be able to work independently with minimal supervision.Job Responsibilities:Provide exceptional client service and support to...

  • Customer Service Representative

    5 days ago

    New Castle, Delaware, United States Sheridan Auto Group Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Sheridan Auto Group. This individual will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Answer phone calls and direct customers to the appropriate...

  • Customer Service Representative

    4 weeks ago

    New Castle, Delaware, United States Delaware River & Bay Authority (DRBA) Full time

    Casual E-ZPass Customer Service RepresentativeThis is a casual position working at the counter and interacting with customers. The schedule for this shift is Monday, Tuesday, Wednesday, and Friday 10:00 am to 3:15 pm, and Thursday 11:00 am to 4:15 pm. This position delivers excellent customer service within the E-ZPass customer service operation at the...

  • Customer Service Representative

    2 weeks ago

    New Castle, Delaware, United States Harbour Textile Service Full time

    Join Our Team as a Customer Service RepresentativeTired of working nights and weekends? Want a routine schedule? Looking for a stable company where you can make a difference? We have a career opportunity with a growing, successful regional family-owned and professionally managed company, servicing customers since 1934.About the RoleBasic accounting and data...

  • Sales and Service Representative

    2 months ago

    New Castle, Delaware, United States HERTRICH Family of Automobile Dealerships Full time

    Job DescriptionJob Summary:We are seeking a highly motivated and enthusiastic Automotive Business Development Representative to join our team at Hertrich Family of Automobile Dealerships. As a key member of our sales and service team, you will be responsible for building relationships with customers, identifying sales opportunities, and providing exceptional...

  • Aviation Customer Service Representative

    1 month ago

    New Castle, Delaware, United States Atlantic Aviation Full time

    Job OverviewAtlantic Aviation is seeking a highly skilled and customer-focused Aviation Front Desk Customer Service Representative to join our team at ILG in New Castle, DE. As the first point of contact for clientele arriving at the facility, you will have the opportunity to interact with large corporations' flight departments and high-profile clients.Key...

Guest Services Representative

2 months ago

New Castle, Delaware, United States Embassy Suites by Hilton Newark Wilmington South Full time

We are seeking a motivated and customer-oriented individual to fill the role of a front desk representative at our esteemed hotel. As a key member of our guest services team, you will:

  • Greet and assist guests upon arrival, ensuring a warm and welcoming atmosphere.
  • Maintain accurate records of guest accounts and manage check-in and check-out procedures efficiently.
  • Address guest inquiries and resolve any issues that may arise during their stay.
  • Collaborate with housekeeping to ensure rooms are prepared and ready for incoming guests.
  • Handle reservations through various channels, including in-person, online, and via phone.

Key Responsibilities:

  • Ensure all guest account information is meticulously maintained and updated.
  • Respond to customer complaints with professionalism and empathy.
  • Provide information regarding hotel amenities, room availability, and special requests.

Qualifications:

  • High school diploma or equivalent required.
  • Preferred experience of at least one year in a hospitality role, particularly in front desk operations.
  • Strong organizational and time management skills, along with excellent customer service abilities.
  • Ability to handle phone calls and manage stressful situations effectively.
  • Familiarity with Microsoft Office and reservation management systems is advantageous.