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Front-End Supervisor

2 months ago

Bronx, New York, United States Restaurant Depot Full time

Job Summary:

The Front-End Supervisor is a key member of the Restaurant Depot team, responsible for ensuring a positive customer experience and maintaining a well-organized sales floor. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:

  1. Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  2. Sales Floor Management: Supervise and train sales floor staff, ensuring they are knowledgeable about products and services and are providing excellent customer service.
  3. Inventory Management: Monitor and maintain inventory levels, ensuring that products are properly stocked and displayed.
  4. Loss Prevention: Identify and address potential loss prevention issues, such as shoplifting and inventory discrepancies.
  5. Team Leadership: Lead and motivate a team of sales floor staff, providing guidance and support to ensure they are meeting their goals and objectives.
  6. Operational Efficiency: Identify opportunities to improve operational efficiency, such as streamlining processes and implementing new procedures.

Requirements:

  1. Education: Bachelor's degree or equivalent experience.
  2. Experience: 2+ years of experience in a retail or sales environment, with a focus on customer service and sales floor management.
  3. Skills: Strong leadership and communication skills, with the ability to work effectively in a fast-paced environment. Ability to lift up to 50 pounds and stand for long periods of time.

Work Environment:

The Front-End Supervisor will work in a fast-paced retail environment, with a focus on providing exceptional customer service and maintaining a well-organized sales floor. The ideal candidate will be able to work effectively in a team environment and provide leadership and guidance to sales floor staff.