Station Manager
4 weeks ago
Roadsurfer is a fast-growing company that's passionate about campervan travel. We're committed to providing an exceptional experience for our customers and creating a fun, dynamic work environment for our team members.
Job Title: Station ManagerWe're seeking a highly motivated and organized Station Manager to lead our campervan rental operations in the USA. As a key member of our team, you'll be responsible for managing the day-to-day activities of our station, collaborating with headquarters, and ensuring the smooth operation of our fleet.
Key Responsibilities:- Manage the station's operations, including vehicle returns, handovers, and preparation
- Collaborate with international teams to optimize processes and ensure consistency
- Lead and motivate your team, including onboarding, task planning, and quality control
- Recruit and build your team, sourcing suitable talents for your station
- Oversee the local vehicle fleet, including documentation, maintenance, cleanliness, and coordination with local service partners
- Provide exceptional customer service, advising customers on our products and sending them out as happy campervan travelers
- High school diploma required; a bachelor's degree in business administration or similar is desired
- At least 1-2 years of relevant work experience, preferably in areas such as car rental, tourism, hospitality, or similar
- Intermediate to Advanced knowledge of OSHA, Microsoft Office, and wage & hour labor laws
- Experience in leading and building high-performance teams
- Strong customer service orientation with effective communication skills
- Resilient problem-solving abilities and highly organized
- Availability to work Monday through Saturday with open availability
- Must hold a Class C driver's license, with clear motor vehicle history
- An annual camper budget to experience the #happyroadsurfing lifestyle
- Corporate Benefits Platform and Family & Friends Discounts
- Up to 20 days of Paid Time Off per year to recharge
- Paid training to enhance your skills and advance your career
- A QSHERA plan for your well-being
We believe that diversity in all its forms enriches the workplace. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our core values.
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