Nissan Service Advisor

7 days ago


Shelton, Connecticut, United States Daddario Auto Group Full time
Service Advisor/Writer Opportunity at D'Addario Auto Group

We are seeking a highly skilled and customer-focused Service Advisor/Writer to join our Nissan Service Department at D'Addario Auto Group. As a key member of our team, you will be responsible for providing exceptional customer service, writing accurate repair orders, and recommending additional services to our valued customers.

Key Responsibilities:
  • Provide outstanding customer service, building rapport and brand loyalty
  • Write up repair orders, describing symptoms, problems, and causes discovered by technicians
  • Verify warranty and service contract coverage
  • Review Vehicle Inspections provided by technicians
  • Create estimates and share with customers
  • Recommend and sell additional services for optimal vehicle performance
  • Maintain high customer satisfaction scores
Requirements:
  • High School Diploma or equivalent
  • Valid Connecticut driver's license with a clean record
  • Background check and drug screen required prior to hire
  • 1-2 years' experience in a customer service-oriented environment

We offer a competitive salary, medical plan, 401k savings plan, and opportunities for advancement in a family-owned dealership where your good work is recognized and valued. If you are a motivated and customer-focused individual, we encourage you to apply.



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