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Operations Program Manager

2 months ago

Bethesda, Maryland, United States Xometry Full time
Job Overview

Xometry (NASDAQ: XMTR) is at the forefront of modern manufacturing, connecting innovative thinkers with the manufacturers capable of turning their visions into reality. Our digital marketplace equips manufacturers with essential resources to expand their operations while facilitating seamless access for buyers from Fortune 1000 companies to global manufacturing capabilities.

As a Program Manager at Xometry, you will play a pivotal role in steering and ensuring the successful implementation of critical programs and projects across the organization. This position requires collaboration with diverse teams to guarantee that projects are delivered punctually, within defined parameters, and aligned with corporate objectives. The ideal candidate will be a strategic leader with a demonstrated history of managing intricate programs, particularly within the automotive sector.

Key Responsibilities:

  • Develop and oversee project plans that align with both customer and internal specifications.
  • Lead a cross-functional program team to achieve product, quality, and budget targets.
  • Define and execute program initiatives aimed at enhancing quality, delivery, and financial outcomes, providing hands-on support as necessary.
  • Evaluate and manage program execution, effectively addressing and escalating issues as they arise.
  • Collaborate with customers and functional teams to resolve program-related challenges.
  • Communicate program status through regular updates and reviews with customers and internal stakeholders.
  • Utilize various data management systems, including Xometry ERP, Salesforce, Tableau, Looker, and other financial and tracking tools.
  • Document program details in accordance with Xometry and customer requirements, utilizing Xometry ERP and project management tools like ASANA.
  • Focus on achieving outcomes, ensuring flawless launch metrics such as Customer Experience, Program Timeline Adherence, Delivery and Quality objectives, and Program Financial Results.

Qualifications:

  • Ability to work independently or collaboratively within a team environment.
  • Proficient multitasker with a hands-on approach.
  • Extensive experience in the manufacturing sector, particularly in CNC, Sheet Metal, Stamping, Die Casting, and Extrusions.
  • Strong facilitation and problem-solving skills.
  • Exceptional verbal, written communication, and presentation abilities.
  • Customer service-oriented mindset.
  • Willingness to travel to various manufacturing and customer sites.
  • Experience in facilitating technical and engineering problem-solving by leveraging insights from key stakeholders.
  • PMP Certification is preferred.

#LI-Hybrid

At Xometry, we are committed to fostering a culture of diversity, equity, inclusion, and belonging. We value individuals for their unique contributions and strive to create a positive workplace for all.

Xometry is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Xometry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm your authorization to work in the U.S. after a job offer is accepted.