Patient Advocate Representative

5 days ago

Lakewood, Washington, United States Conifer Health Solutions Full time
Job Summary

Conifer Health Solutions is seeking a highly skilled Patient Advocate Representative to join our team. As a key member of our healthcare team, you will be responsible for screening self-pay patients at hospital bedside for eligibility in various governmental and non-governmental programs.

Key Responsibilities
  • Conduct interviews with patients and/or family members to determine eligibility for various programs.
  • Record and maintain complete documentation of activities performed on account while in-house and during the Patient accounting cycle.
  • Perform financial clearance function, including collections, and cancel accounts that have not had any patient cooperation and are not eligible for any programs.
  • Develop a working relationship with patients, based on good communication skills, enabling accounts to be processed quickly with government program eligibility.
  • Conduct field visits to patient homes for skip tracing and/or assisting patients with documents.
Requirements
  • Working familiarity with the rules and regulations pertaining to Federal, State, and County programs.
  • P/C systems literate, including Windows, and Microsoft Outlook, Excel, and Word programs.
  • Ability to work independently and prioritize and manage multiple tasks with efficiency.
  • Excellent oral and written communication skills, as well as a clear understanding of the English language.
  • Bi-lingual preferred (Spanish).
Benefits
  • Competitive compensation package, including pay and shift differentials.
  • Comprehensive benefits package, including medical, dental, vision, disability, and life insurance.
  • Paid time off (vacation and sick leave).
  • 401(k) with up to 6% employer match.
  • 10 paid holidays per year.

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