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IT Solutions Specialist

2 months ago

Cranberry Isles, Maine, United States Next7 IT Full time
IT Solutions Specialist Job Description

Embrace New Challenges. Enhance Your Skills. Advance Your Career.

Why Become Part of Our Team?

Are you seeking a stimulating position that allows you to expand your expertise while contributing to a collaborative team atmosphere? Next7 IT provides a platform to engage with innovative technologies and significantly impact our clients' success.

As an IT Solutions Specialist, your primary responsibility will be to design and execute technical IT solutions tailored for our clients. This encompasses involvement in server, networking, and application initiatives, along with delivering on-site assistance and resolving complex issues.

Key Responsibilities:

  • Provide on-site support to end-users and aid in project execution.
  • Work closely with clients to pinpoint enhancements for their IT infrastructure.
  • Evaluate and document new technological solutions for clients.
  • Support the onboarding process for new clients and record workflows.
  • Guarantee that all technology solutions are implemented consistently and according to standards.
  • Deliver exceptional customer service and maintain effective communication with clients.
  • Engage in on-call duties and participate in weekly discussions regarding technical solutions.
  • Document all activities and achieve key performance metrics for client satisfaction.

Essential Skills & Qualifications:

  • Professional interaction skills with clients and executives.
  • Proven initiative and effective time management capabilities.
  • Experience in project management and IT solution delivery.
  • Strong problem-solving abilities and capacity to work autonomously.
  • Familiarity with networking and cloud-based services.
  • Meticulous attention to detail and adeptness in prioritizing tasks.
  • Excellent verbal and written communication skills.
  • Dedication to ongoing learning and staying updated on industry advancements.
  • Collaborative team player with a robust work ethic and urgency.

Required Education & Experience:

  • Technical degree or equivalent professional experience.
  • Three to five years of relevant IT support experience.
  • Certifications in pertinent technologies are advantageous.
  • Experience with Active Directory, Azure, and Office 365 is essential.
  • Proficiency in both Windows and Mac operating systems is required.
  • Hands-on experience with a diverse range of technologies.

Benefits of Joining Our Team:

  • Competitive compensation and opportunities for advancement.
  • Paid time off, holidays, and retirement benefits.
  • Comprehensive healthcare benefits and additional incentives.

In Conclusion:

If you are a driven individual with a passion for technology and a commitment to helping clients thrive, this position is ideal for you. Join our team at Next7 IT and elevate your career to new heights.