Patient Appointment Scheduler
1 month ago
We are seeking a highly organized and detail-oriented Patient Appointment Scheduler to join our team at Global Connections to Employment. As a Patient Appointment Scheduler, you will be responsible for scheduling appointments in the Composite Health Care System (CHCS)/Armed Forces Longitudinal Technology Application (AHLTA) for primary, specialty, and subspecialty medical care.
You will perform the appointment process, including scheduling, rescheduling, and/or cancelling appointments as needed, including appointments for consult/referral specialty care in a Medical Treatment Facility (MTF), a civilian facility, via telephone or secure messaging.
Additional responsibilities include facilitating the recapture of MTF direct care capabilities, tracking the referral to closure, and returning all results of treatment to a clear, legible, Health Insurance Portability and Accountability Act (HIPAA) compliant report of the patient's medical record (CLR).
Requirements- Must have experience in a customer service-related industry.
- Training and experience in medical office scheduling preferred.
- Experience with computers and keyboarding skills (or alternate technology that facilitates computer keyboarding/data input).
- Knowledge of Microsoft Office products desired (Word, Excel, PowerPoint).
- Strong attention to detail and organizational skills.
- Must be able to obtain and maintain a position of public trust vetting.
- Must be able to pass a government security investigation and meet eligibility requirements.
- U.S. Citizenship (required per government contract).
As a Patient Appointment Scheduler with Global Connections to Employment, you will receive a competitive salary of $18.49 per hour, plus Health and Welfare (H&W) dollars on behalf of team members covered by the Service Contract Act (SCA).
We also offer a comprehensive benefits package, including Paid Time Off, medical, dental, and vision plans, as well as voluntary products such as accident, hospital indemnity, and critical illness.
Work EnvironmentThis job operates in a professional office environment. The physical demands described here represent those that a team member must meet to perform the job's essential functions successfully.
Flexibility related to work hours as project demands arise. Occasionally required to move up to 5-40 pounds. Must be able to remain in a stationary computer position for extended periods. Must be able to use hands and fingers to type. Must be able to reach with hands and arms for using a computer.
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