Triage and Scheduling Coordinator

1 month ago


Colorado Springs, Colorado, United States Southern Colorado Retina MSO, LLC Full time
Job Summary

We are seeking a highly organized and detail-oriented Triage and Scheduling Specialist to join our team at Southern Colorado Retina MSO, LLC. The successful candidate will be responsible for responding to and processing patient requests for appointments, rescheduling, and cancellations.

Key Responsibilities
  • Answer and direct phone calls, responding to patient inquiries and requests.
  • Triage patient needs, prioritizing and scheduling appointments accordingly.
  • Monitor phone messages and respond or redirect to appropriate parties.
  • Schedule and reschedule appointments, ensuring seamless communication with patients and staff.
Requirements
  • High school diploma required.
  • Receptionist experience preferred.
  • Ability to work with minimal supervision, demonstrating self-motivation and reliability.
  • Excellent communication and organizational skills, with the ability to multitask and prioritize tasks effectively.
  • Proficiency in using internet, email, MS Office, and other job-related software products.
Working Conditions

This role operates in a fast-paced, professional office environment, requiring the use of standard office equipment. The successful candidate will be expected to work in a team-oriented environment, interacting with patients, staff, and other stakeholders.

This job requires the ability to stand or sit for extended periods, bend at the waist, and use hands and fingers to handle and file papers or operate assigned equipment. The employee may also be required to lift 10 to 25 pounds unassisted.



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