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Associate Director Experience Design
1 month ago
We are seeking an experienced Associate Director of Experience Design to lead our Design Systems team in creating and improving digitally-led experiences for our customers. As a key member of our Value Digital/Customer Experience team, you will be responsible for crafting design systems that power multiple brands and channel experiences in the Verizon Value portfolio.
Key Responsibilities- Set new standards in our category by making our customers' interactions with our brands truly reliable, simple, and exceptional.
- Lead the creation and governance of a centralized design system that supports our technical capabilities and grows with our portfolio of brands.
- Provide hands-on leadership to a team of designers managing our core component library and front-end framework.
- Craft components supporting diverse experience patterns and brand customization.
- Create, socialize, and govern processes for requesting, evaluating, building, and releasing new components.
- Drive adoption of the design system enabling designers and developers to build experiences in a performant, scalable, flexible unified architecture.
- Evangelize and educate brand experience teams on leveraging shared foundational building blocks.
- Promote accessibility, versatility, and performance as fundamental architectural tenets.
- Monitor industry trends and implement forward-looking features such as scalability through design tokens and use of modes.
- Bachelor's degree or four or more years of work experience.
- Six or more years of relevant work experience.
- Experience in design systems and governance.
- Experience in digital design and user-centric design.
- Willingness to travel, up to 25%.
- Degree in design or related field of study.
- Demonstrated leadership of design teams and driving results in a complex, fast-paced environment.
- Portfolio examples of design systems created.
- Expertise in design tools like Figma, Adobe XD, and Adobe Creative Cloud.
- Experience with GitHub/Bitbucket for source control.
- Experience with agile methodology and tools.
- Experience with Smart Sheets and/or Google Suite.
At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best.
We offer a comprehensive benefits package, including health and wellness benefits, short-term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance, and tuition assistance.
For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
Equal Employment Opportunity: We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.
