Surgical Services Specialist
2 days ago
Position Summary:
The Surgical Services Specialist is responsible for driving strategic sales initiatives in an assigned territory, identifying, qualifying, and closing new business opportunities. This role requires designing and executing a territory plan centered around Agiliti Surgical Services as part of the Equipment Value Management framework.
Key Responsibilities:
Time and Territory Management:
- Develops a deep understanding of the strategic position in the industry and territory.
- Establishes long-term goals in the territory and creates annual and quarterly goals that align with the long-term objectives.
- Effectively manages time and resources to ensure work is completed efficiently and on schedule.
- Utilizes Customer Relationship Management tools to manage the sales territory and execute sales objectives.
- Demonstrates a working knowledge of the specific markets, including Acute Care and Long-term Care.
- Leverages local Territory Executives and cross-functional subject area experts to execute growth strategies within the assigned territory.
- Adapts to customer needs and buying process, adjusting messaging and sales process accordingly.
- Effectively communicates information to customers in a clear and compelling manner.
- Identifies, qualifies, and closes business opportunities in the assigned territory, demonstrating the ability to strategically assess and approach the territory to optimize and execute a sales plan.
- Manages internal sales processes by leveraging appropriate resources.
- Conducts business reviews with customers and manages external customer relationships through regular calls on client locations.
- Translates the benefits of solutions, products, and services to customers involved in the decision-making process based on an understanding of their individual needs and business problems to solve.
- Possesses an in-depth understanding of customer needs and challenges to effectively deliver insights during each customer interaction.
- Articulates how the EVM framework drives meaningful improvements to equipment workflows within hospitals while simultaneously improving quality, reducing costs, and elevating patient experiences.
- Stays current on all Agiliti's service offerings and sales trainings.
- BS/BA degree in business, sales, or marketing.
- Operating Room knowledge and medical device sales experience.
- 2+ years of healthcare sales or related experience required.
- Experience working in a team-based selling environment preferred.
- Previous experience selling services is preferred.
- Must be available to travel up to 50%.
- Must hold a current, valid, and unrestricted driver's license.
- Operating Room and Surgical Workflow knowledge.
- Focus, persistence, positive outlook, and discipline to meet the personal demands of a sales role.
- Anticipates problems or opportunities and takes immediate action to address them.
- Follows through on commitments and agreements.
- Sets challenging personal and business goals and demonstrates tenacity toward achieving those goals.
- Communicates effectively, both written and verbally, to internal and external partners.
- Sets high standards of performance, quality, and accountability for self and others.
- Professionally presents and conveys our services using the Challenger Sales methodology.
- Builds strong cross-functional internal relationships.
- Comprehends and understands Sales Incentive Plan, budget, and District Profits & Losses.
- Speaks competently about all clinical equipment found in hospital environments and solid comprehension of hospital finance, reimbursement, regulatory, and safety practices.
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department and the company.
Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.
Primary Job Location: Chicago District
Additional Locations (if applicable):
Job Title: Surgical Services Specialist
Company: Agiliti
Location City: Downers Grove
Location State: Illinois
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