Senior Director, Bioanalytical Laboratory Operations

3 days ago


Durham, North Carolina, United States Q² Solutions Full time

Job Summary

The Senior Director of Bioanalytical Laboratory Operations is responsible for the overall management and coordination of resources for the Immunoassay Services Laboratory at Q² Solutions. This individual will interact with clients, project management, managers, and staff members, serving as an authoritative resource on proper procedures and techniques for delivering bioanalytical services.

Key Responsibilities

  • Oversee the overall operations of the bioanalytical immunoassay laboratory support organization, ensuring compliance with applicable regulatory requirements.
  • Provide oversight and guidance to the Project Management Organization, Data Management, Technical Writing, QC, and QA teams to ensure projects are completed on schedule.
  • Monitor project progress and alert management if work falls behind schedule.
  • Ensure the highest standards of quality and customer service are maintained, collaborating with Quality Assurance staff on effective program development and implementation.
  • Establish effective staff selection and training programs to ensure qualified staff are hired and continuously trained.
  • Manage staff in accordance with organization policies and applicable regulations, including planning, assigning, and directing work, appraising performance, and guiding professional development.
  • Participate in the development and implementation of the department's operating budget, establishing standards for cost control and waste reduction.
  • Keep abreast of new technical developments, implement new capabilities, systems, programs, and procedures as needed, and lead continuous improvement initiatives to increase quality of services and operational efficiency.
  • Foster a unified culture and facilitate collaboration, cooperation, sharing of information, and teamwork.
  • Maintain a strong leadership presence throughout the organization by driving scientific quality and process improvement initiatives.
  • Evaluate staff performance and provide feedback on areas of potential improvement in quality and efficiency.
  • Ensure projects are archived in accordance with appropriate study direction and SOPs.
  • Participate in weekly scheduling, project updates, and revenue meetings, informing on project progress.
  • Lead customer visits and work with business development and scientific staff to prepare quotes for assigned customers.
  • Responsible for upholding all safety standards, discipline guidelines, and regulatory compliance requirements with assigned staff.

Requirements

  • PhD with 7 years of regulated immunoassay experience preferred or master's degree with 7-10 years of CRO experience or bachelor's degree in biology/chemistry/biochemistry or related field with 15+ years of experience required or equivalent combination of education, training, and experience in a GLP environment.
  • Minimum of 5 years of supervising a team required.

Desired Skills and Abilities

  • In-depth knowledge of laboratory operations procedures and applicable laboratory testing regulations.
  • Working knowledge of quality assurance and quality control principles and in-depth knowledge of company-specific program requirements.
  • Knowledge of occupational safety and health rules and regulations.
  • Excellent written and oral communication skills.
  • Excellent client management and problem resolution skills.
  • Excellent financial management skills.
  • Effective mentoring and coaching skills.
  • High ethical standards.
  • Strong operational focus.
  • Ability to motivate a team to achieve shared goals within performance standards and budget.
  • Ability to assess and prioritize multiple tasks, projects, and demands.
  • Ability to make effective and persuasive presentations on controversial or complex topics to clients, senior management, and other stakeholders.
  • Ability to establish and maintain effective working relationships with coworkers, managers, and clients.


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