Branch Relationship Banker

5 days ago

Denver, Colorado, United States BankTalent HQ Full time
Job Title: Branch Relationship Banker

At BankTalent HQ, we're committed to delivering exceptional customer experiences and fostering a culture of innovation and growth. We're seeking a highly skilled Branch Relationship Banker to join our team and provide top-notch service to our clients and customers at our Colorado Blvd. branch in Denver, CO.

Key Responsibilities:
  • Provide full-service banking services to new and existing customers, with a primary focus on sales and service.
  • Perform duties such as new accounts, consumer loans, and client services issues.
  • Resolve client concerns through direct personal action or by referring clients to an alternative bank department resource.
  • Make appropriate referrals for other bank products and services, including commercial lending products.
  • Follow up with clients as needed.
  • Perform cash transactions, open or update accounts, originate and close consumer or small business loans.
  • Resolve customer service issues.
  • Establish, expand, and maintain a strong customer relationship by providing extensive, personalized service focused on the specific needs of each banking customer.
Requirements:
  • High School diploma or equivalent and 4+ years of experience as a universal banker/personal banker or similar retail banking role.
  • Previous experience in a financial sales representative-oriented role preferred.
  • Advanced knowledge of mathematical calculations and standard banking products, services, and transactions.
  • Advanced knowledge of all retail products and services. Working knowledge of consumer lending applications.
  • Excellent customer service, interpersonal, and communication skills, both verbal and written.
  • Effective selling, cross-selling, and referral skills.
  • Strong mathematical, problem-solving, and negotiation skills.
  • Ability to analyze customer credit data and other related financial information.
  • Advanced interpersonal and relationship-building skills.
  • Strong attention to detail and time management.
  • Proficient in basic computer skills.
Benefits:
  • Medical, Dental, and Vision Insurance - START DAY ONE.
  • Life and Disability Insurance, Paid Parental Leave, and Adoption Assistance.
  • Health Savings (HSA), Flexible Spending (FSA), and Dependent Care Accounts.
  • Paid Training, Paid Time Off (PTO), and 11 Paid Federal Holidays, and any applicable state holidays.
  • 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
  • Mental health benefits, including coaching and therapy sessions.
  • Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire.
  • Employee Ambassador preferred banking products.

This position is eligible to earn a base salary in the range of $29.00 hourly, depending on job-related factors such as level of experience and location.

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