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Employment Support Specialist

2 months ago

Concord, North Carolina, United States RHA Health Services Full time
About RHA Health Services

RHA Health Services is a leading provider of healthcare services, dedicated to empowering individuals with intellectual and developmental disabilities, mental health, and substance use needs to live their best lives. Our mission is to create a safe and healthy environment, while fostering opportunities for personal growth and development.

Job Summary

We are seeking a highly motivated and organized Employment Support Professional to join our team. As an Employment Support Professional, you will play a critical role in supporting individuals with intellectual and developmental disabilities, mental health, and/or substance use needs in achieving their employment goals.

Key Responsibilities
  • Assist clients in making informed decisions about disclosing their disability to employers, ensuring they have all necessary information and promoting their preferences and self-determination.
  • Provide support in various ways, including vocational assessment, job development, training, technical assistance, monitoring safety conditions, transportation, and follow-along support.
  • Establish and maintain good relationships with various individuals and agencies, including area supervisors, referring agencies, VR counselors, parents/guardians, case workers, and employers.
  • Receive, review, process, file, and/or submit various documents and reports, including time studies, performance ratings, time sheets, data sheets, production sheets, professional contact sheets, accident reports, and client satisfaction surveys.
  • Match job-seeking clients and employers using professional job placement and job development skills.
  • Provide follow-along supports and retention services, including on-site job coaching, to ensure client success and employer satisfaction.
  • Maintain accurate, clinically sound, and up-to-date documentation associated with billing, assessment, treatment, and client progress.
Core Competencies
  • Serving the People We Support/Customers: Supports our Culture of Caring
  • Accepting Responsibility: Supported by Being Proactive
  • Supporting Organizational Goals: Supported by Beginning with the End in Mind
  • Managing Time: Supported by Putting First Things First
  • Supporting Co-Workers: Supported by Thinking Win-Win
  • Attentive Listening: Supported by Seeking First to Understand, then to be Understood
  • Solving Complex Problems: Supported by 'Synergize'
  • Pursuing Self-Development: Supported by Sharpening the Saw
Requirements
  • Prefer a Bachelor's Degree in a human services field from an accredited college or university and at least 1 year of experience working with intellectually developmentally disabled persons, mental health, substance abuse, or a Minimum of 2 years' experience in recruiting and job placement, or an equivalent combination of education and experience.
  • Ability to pass a pre-employment drug-screening exam and possess a valid Driver's License.
  • Education, Licensure, and Experience required for the position include: Bachelor's degree preferred. Minimum of 2 years' experience in recruiting and job placement.
Benefits
  • Payactiv: early access to the money you've earned from hours you've already worked, before payday
  • Employee Perks and Discount Program: exclusive discounts and rewards for our employees
  • Paid Time Off (full-time employees only): take time off to recharge and relax
  • Health/Insurance (full-time employees only): comprehensive health insurance for our employees
  • 401(k) Retirement Savings Program: plan for your future with our 401(k) program
  • Wellbeing Programs: physical, emotional, and financial wellbeing programs for our employees
  • Chronic Disease Management Programs: programs for hypertension and diabetes (for qualifying employees)
  • Training: free CPR, first aid, and job-specific training opportunities
EEO Statement

RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances.