Cleaning Operations Manager
6 days ago
As a key member of the Harvard Maintenance team, the Site Supervisor will be responsible for overseeing the daily operations of our cleaning and maintenance services. This includes supervising a team of employees, ensuring the highest level of quality and customer satisfaction, and maintaining a safe and healthy work environment.
Key Responsibilities:- Supervise and Direct Employees: Assign tasks, provide training and guidance, and ensure employees are equipped to perform their duties effectively.
- Quality Control: Conduct regular inspections to ensure our services meet the highest standards of quality and customer satisfaction.
- Supply Chain Management: Order and issue supplies and equipment as needed to maintain a well-stocked and efficient operation.
- Customer Service: Respond to customer inquiries and concerns, and escalate issues as necessary to ensure prompt resolution.
- Equipment Maintenance: Perform routine maintenance and repairs to ensure equipment is in good working order.
- Project Management: Manage special projects and assignments as requested by management.
- Experience: Minimum of 2 years' experience in the cleaning and janitorial field, with previous supervisory experience preferred.
- Education: High school diploma or equivalent required.
- Skills: Valid state driver's license, ability to communicate effectively in English, and basic business document writing skills.
- Physical Demands: Ability to stand, walk, sit, stoop, or kneel for extended periods.
- Work Environment: Work in close proximity to others, and may be required to work outdoors in various weather conditions.
Harvard Maintenance offers a competitive salary structure, including a benefit package with medical, dental, life, and long-term disability insurance, as well as a 401K Savings Plan.
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