Cleaning Operations Manager

6 days ago


Phoenix, Arizona, United States Harvard Maintenance Full time
Job Summary:

As a key member of the Harvard Maintenance team, the Site Supervisor will be responsible for overseeing the daily operations of our cleaning and maintenance services. This includes supervising a team of employees, ensuring the highest level of quality and customer satisfaction, and maintaining a safe and healthy work environment.

Key Responsibilities:
  • Supervise and Direct Employees: Assign tasks, provide training and guidance, and ensure employees are equipped to perform their duties effectively.
  • Quality Control: Conduct regular inspections to ensure our services meet the highest standards of quality and customer satisfaction.
  • Supply Chain Management: Order and issue supplies and equipment as needed to maintain a well-stocked and efficient operation.
  • Customer Service: Respond to customer inquiries and concerns, and escalate issues as necessary to ensure prompt resolution.
  • Equipment Maintenance: Perform routine maintenance and repairs to ensure equipment is in good working order.
  • Project Management: Manage special projects and assignments as requested by management.
Requirements:
  • Experience: Minimum of 2 years' experience in the cleaning and janitorial field, with previous supervisory experience preferred.
  • Education: High school diploma or equivalent required.
  • Skills: Valid state driver's license, ability to communicate effectively in English, and basic business document writing skills.
Work Environment:
  • Physical Demands: Ability to stand, walk, sit, stoop, or kneel for extended periods.
  • Work Environment: Work in close proximity to others, and may be required to work outdoors in various weather conditions.
Benefits:

Harvard Maintenance offers a competitive salary structure, including a benefit package with medical, dental, life, and long-term disability insurance, as well as a 401K Savings Plan.



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