Guestroom Cleaning Specialist
2 weeks ago
Compensation Type:
Hourly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management firm, recognized for its innovative approach within the industry.
The company is a key player in U.S.gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu, and is rapidly expanding its footprint in Europe, Latin America, and the Caribbean.
Highgate's diverse portfolio of global properties boasts an aggregate asset value exceeding $20 billion and generates over $5 billion in cumulative revenues.The organization offers expert guidance throughout all phases of the hospitality property cycle, from planning and development to recapitalization or disposition.
Highgate possesses the creativity and resources to develop tailored hotel brands and employs industry-leading proprietary revenue management tools that identify and forecast evolving market dynamics to enhance performance and maximize asset value.
With an executive team comprising some of the industry's most seasoned hotel management professionals, the company is a trusted partner for prominent ownership groups and major hotel brands.
Highgate operates corporate offices in London, New York, Dallas, and Seattle.Location:
Courtyard Phoenix Mesa Gateway Airport
Overview:
The Room Attendant plays a vital role in ensuring that guest accommodations are clean and inviting while delivering attentive, courteous, and efficient service to all visitors.
Responsibilities:
1. Thoroughly clean guest rooms in accordance with established standards.
2. Complete all pre-cleaning tasks, including preparing guest supplies, cleaning materials, and linens for the housekeeping cart.
3. Remove all waste and soiled linens from guest rooms and hallways.
4. Maintain cleanliness and order in hallways, public areas, and storage closets.
5. Restock housekeeping cleaning cart for the following day's use.
6. Replenish chemical bottles as necessary.
7. Report any missing items from rooms (e.g., irons, hair dryers) to the Housekeeping Supervisor/Manager.
8. Notify the Housekeeping Supervisor/Manager of any maintenance issues immediately.
9. Handle Lost and Found items according to established protocols.
10. Ensure overall guest satisfaction through diligent service.
Qualifications:
1. High School diploma or equivalent; experience in a hotel or related field is preferred.
2. Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
3. Ability to stand for the duration of the shift.
4. Must possess effective verbal and written communication skills, interacting with all levels of employees and guests in a friendly, courteous, and service-oriented manner.
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