Patient Service Coordinator

3 days ago


Belgrade, Montana, United States BestMed Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Service Representative to join our team at BestMed. As a Patient Service Representative, you will play a vital role in providing exceptional customer service and ensuring a smooth patient experience.

Key Responsibilities
  • Provide top-notch customer service to patients, families, and healthcare providers
  • Collect and validate patient insurance information, identification, and registration forms
  • Prepare patients for appointments, including scanning documents into their charts
  • Assist patients with completing pre-registration forms and distributing medical records
  • Collect fees and copayments, and balance the cash drawer daily
  • Communicate effectively with back-office staff and maintain confidentiality of sensitive patient information
  • Answer phone calls in a professional manner and follow procedures for routing calls
  • Ensure the reception area and waiting rooms are clean and sanitized
Requirements and Qualifications
  • High school graduate or equivalent required
  • Minimum one year of customer service experience
  • Ability to interact effectively with people of all backgrounds
  • Excellent communication and problem-solving skills

BestMed is an Equal Opportunity Employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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