Customer Service Coordinator
17 hours ago
We are seeking a highly skilled Customer Service Representative to join our team at Northwell Health. As a key member of our call center, you will play a critical role in ensuring the efficient screening, evaluation, and triage of incoming referrals.
Key Responsibilities- Coordinate resource management for the call center, identifying and developing relationships with regional healthcare providers to establish support services that are realistic, appropriate, and accessible.
- Create and maintain a provider database, ensuring department staff are aware of current available resources and addressing potential shifts in service care needs or healthcare trends impacting future resource management.
- Ensure efficient screening, evaluation, and triage of incoming referrals, handling escalated referral intakes to provide clinical support and care management when appropriate.
- Collaborate with healthcare teams involved in patient care to enhance care plans and integration of services, contributing to an understanding of social and emotional elements related to diagnosis and treatment.
- Perform follow-up activities to ensure care provided is patient-focused, high-quality, efficient, and cost-effective.
- Collaborate with providers to address and remove barriers to care, making recommendations for improvements in operational processes, policies, and procedures.
- Ensure operating compliance with government and agency regulations, completing documentation in accordance with policies and procedures of the organization, State, and Federal regulations.
- High School Diploma or equivalent required.
- 1-3 years of relevant experience required.
- Bilingual highly preferred.
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Customer Service Coordinator
2 weeks ago
Jacksonville, Florida, United States Acosta Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Coordinator to join our team at Acosta. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients and customers.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and resolve issues...
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Jacksonville, Florida, United States Vector Security and Vector Security Networks Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative/Operations Coordinator to join our team at Vector Security and Vector Security Networks. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our service delivery.Key ResponsibilitiesSchedule...
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Customer Service Representative
2 weeks ago
Jacksonville, Florida, United States Gate Fuel Service Full time{"title": "Customer Service Representative", "content": "Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized...
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Customer Service Coordinator
2 days ago
Jacksonville, Florida, United States Northwell Health Full timeJob SummaryWe are seeking a highly skilled Care Management Liaison to join our team at Northwell Health. In this role, you will be responsible for coordinating resource management for our call center, ensuring efficient screening, evaluation, and triage of incoming referrals.Key ResponsibilitiesDevelop and maintain relationships with regional healthcare...
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Customer Service Coordinator
3 weeks ago
Jacksonville, Florida, United States Handyman Connection of SE Jacksonville Full timePosition OverviewWe are seeking a dedicated Customer Service Coordinator to join our team at Handyman Connection of SE Jacksonville. This role is crucial in ensuring that our skilled craftsmen and valued customers receive the support they need.BenefitsComplimentary food and snacksProvided uniformsCareer advancement opportunitiesComprehensive training and...
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Customer Experience Coordinator
4 days ago
Jacksonville, Florida, United States TD Bank Group Full timeJob Title: Customer Experience CoordinatorWe are seeking a highly skilled Customer Experience Coordinator to join our team at TD Bank Group. As a Customer Experience Coordinator, you will be responsible for providing legendary customer service in both teller transactions and platform customer service, while selling and cross-selling TD products to new and...
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Customer Service Ambassador
4 days ago
Jacksonville, Florida, United States Service Corporation International Full timeOur associates celebrate lives. We celebrate our associates.Consider the possibilities of joining a team that values compassion and dedication.**Job Summary:**We are seeking a skilled and professional Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our clients and...
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Customer Experience Coordinator
2 weeks ago
Jacksonville, Florida, United States Flightstar Jacksonville Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Experience Coordinator to join our team at Flightstar Jacksonville. As a key member of our Customer Experience Team, you will be responsible for ensuring that our customers receive exceptional service and support.Key ResponsibilitiesCustomer Experience Management: Guarantee that customer...
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Customer Service Office Coordinator
4 weeks ago
Jacksonville, Florida, United States Handyman Connection of SE Jacksonville Full timeBenefits:Complimentary snacks and beveragesProvided uniformsCareer advancement opportunitiesComprehensive training and developmentRetirement savings plan (401(k))401(k) matching contributionsPerformance-based bonusesPaid time offHandyman Connection of SE Jacksonville is a locally owned and operated business, well-regarded in the home improvement sector for...
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Lead Customer Service Supervisor
4 weeks ago
Jacksonville, Florida, United States Internal Revenue Service Full timeOverview We invite you to explore a career opportunity with the Internal Revenue Service, where you can contribute to our mission of serving the public. Position Summary This role is designed for individuals with a passion for leadership and customer service. As a Lead Customer Service Supervisor, you will oversee a team dedicated to providing exceptional...
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Customer Experience Coordinator
2 weeks ago
Jacksonville, Florida, United States TD Bank Group Full timeJob SummaryWe are seeking a highly skilled Customer Experience Coordinator to join our team at TD Bank Group. As a key member of our retail banking team, you will be responsible for delivering exceptional customer service and providing legendary experiences to our customers.Key ResponsibilitiesProvide legendary customer service in both teller transactions...
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Service Coordinator
6 days ago
Jacksonville, Florida, United States HYTORC Full timeJob SummaryWe are seeking a highly skilled Service Coordinator to join our team at HYTORC. As a key member of our regional branch, you will be responsible for providing exceptional customer service and driving business growth through strategic development of customer relationships.Key ResponsibilitiesSupport Customer Service and Business Growth by utilizing...
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Customer Service Representative
2 weeks ago
Jacksonville, Florida, United States Northwell Health Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative - Resource Management Coordinator to join our team at Northwell Health. This is a hybrid position that requires in-office and remote work, and candidates must reside within 60 miles of Jacksonville, FL.Key ResponsibilitiesResource Management: Coordinate resource management for the...
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Service Coordinator
2 weeks ago
Jacksonville, Florida, United States HYTORC Full timeJob SummaryHYTORC is seeking a highly skilled Service Coordinator to provide regional branch support and drive business growth. As a key member of our team, you will be responsible for developing customer relationships, identifying service opportunities, and supporting service technicians.Key ResponsibilitiesSupport Customer Service and Business...
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Customer Service Liaison
5 days ago
Jacksonville, Florida, United States WestRock Full timeSr. Assistant Customer Service RepresentativeThe Sr. Assistant Customer Service Representative for our Preprint team plays a crucial role in managing tasks and coordinating information related to our preprint order management process.Key Responsibilities:Manage tasks and coordinate information with regards to preprint order managementFunction as a liaison...
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Customer Service Liaison
2 weeks ago
Jacksonville, Florida, United States WestRock Full timeJob Summary:The Sr. Assistant Customer Service Representative for our Preprint team at WestRock is responsible for managing tasks and coordinating information with regards to our preprint order management process. They will function as a liaison between Sales, Customer Service, Project Management, Manufacturing, and Retail teams.Key Responsibilities:Manage...
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Customer Service Liaison
2 weeks ago
Jacksonville, Florida, United States WestRock Full timeJob SummaryThe Sr. Assistant Customer Service Representative for our Preprint team is responsible for managing tasks and coordinating information with regards to our preprint order management process.Key ResponsibilitiesFunction as a liaison between various departments, including Customer Service, Project Management, and Manufacturing.Manage tasks and...
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Plumbing Service Coordinator
4 weeks ago
Jacksonville, Florida, United States Duck Duck Rooter Full timeJob Title: Plumbing Service CoordinatorJob OverviewThe Plumbing Service Coordinator plays a crucial role in ensuring efficient operations within our service department. This position involves:Managing incoming customer communications to arrange service appointments, respond to questions, and address any issues.Overseeing the daily dispatch of a skilled team...
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Customer Service Ambassador
2 weeks ago
Jacksonville, Florida, United States HonorVet Technologies Full timeJob SummaryHonorVet Technologies is seeking a highly skilled and customer-focused Customer Service Representative I to join our team. As a key member of our customer support team, you will be responsible for providing exceptional phone support to our customers, ensuring their needs are met and exceeded.ResponsibilitiesPhone Support: Answer and respond to...
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Dispatcher - Service Coordinator
4 days ago
Jacksonville, Florida, United States Flamingo Septic & Utilities Full timeAbout Flamingo Septic & UtilitiesWe are a reputable septic services company based in Jacksonville, FL, with over 20 years of combined experience in the industry. Our team of experts provides secure tank installation and cleaning for residential and commercial customers, prioritizing environmental concerns.Job SummaryWe are seeking a skilled Dispatcher to...