Konica Minolta Production Field Service Technician

4 weeks ago


Phoenix, Arizona, United States Pacific Office Automation Full time
About the Role

Pacific Office Automation is a leading document imaging and technology dealer with over 40 years of experience in office equipment and technology sales/service. We have a strong relationship with top manufacturers such as Canon, Sharp, Konica Minolta, HP, Ricoh, Lexmark, and many more.

We are seeking a skilled Konica Minolta Production Field Service Technician to join our service team in the Phoenix, AZ area. This is a field position with a possibility of a territory near you, as we service all of the Great Phoenix and surrounding areas.

Key Responsibilities

  • Troubleshoot and repair office equipment, including copiers, printers, fax machines, etc.
  • Provide high-quality technical support to our customer base
  • Communicate with customers to ensure satisfaction
  • Develop options to solve unusual problems
  • Manage time, resources, and territorial considerations

Requirements

  • 2-6 years minimum of relevant experience
  • Must have experience with servicing and repairing Konica Minolta production-level equipment
  • Applicants with any advanced Konica Minolta certifications are required
  • Strong computer knowledge
  • Excellent customer service communication skills are essential
  • Strong problem-solving and mechanical/electrical skills
  • Strong working knowledge of Windows 10 applications
  • Highly motivated and capable of working independently in the field
  • Must possess a valid driver's license with a clean driving record. A company car will be provided

Benefits

  • Medical/Dental/Vision/Life insurance plans
  • Matched 401k
  • PTO, Vacation, Sick Leave
  • FSA/HSA Programs
  • Paid training and certification
  • Company vehicle
  • Company paid trips

Pacific Office Automation is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, gender, sexual orientation, gender expression or identity, age, religion, veteran status, or any other characteristic protected by law. We celebrate our employees' differences because we know that diversity makes us stronger.



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