Field Service Technician
3 weeks ago
Job Summary:
We are seeking a skilled Field Service Technician to join our team at Arnold Machinery. As a Field Service Technician, you will be responsible for repairing and maintaining construction equipment, ensuring that our customers receive the highest level of service.
Key Responsibilities:
- Repair and maintain construction equipment to ensure optimal performance
- Travel to various job sites to perform maintenance and repairs
- Class A required for safe operation of equipment
- Disassemble, clean, and reassemble equipment as needed
- Follow specifications and procedures in service manuals and select designated tools
- Measure and identify parts and components for reusability or replacement, ordering new parts as required
- Use test and diagnostic equipment to make adjustments to machines and systems
- Make warranty recommendations and reports in representation of a prime product
- Perform minor welding, fabrication, plumbing alignment, and D.C. electric repairs
- Guide and supervise subordinates in the repair of machinery equipment
- Practice good housekeeping and safety measures and procedures
- Complete service reports in the English Language
- Assist in the parts ordering process
- Process warranty work orders
- Process revenue field service work orders, obtain purchase orders from customers
- Open and close Work Orders
- Take phone calls for service jobs
- Communicate job status, progress, and/or problems to the customer
- Complete special projects as needed
Benefits:
- Paid Sick Leave
- Paid Vacation
- Paid Holiday
- The company currently pays 100% of the medical premium for associates and family
- Dental and Vision plans
- 401K/Roth with company match
- Quarterly and Yearly Bonus programs
- Company Stock received to associates with 5+ years of service
Requirements:
- Class A required for safe operation of equipment
- Ability to use MICROSOFT EXCEL, WORD. Experience with other MS OFFICE programs helpful
- Effective written, verbal, and interpersonal skills
- Ability to use office machines (fax, copier, computer, etc)
Arnold Machinery is an equal opportunity, affirmative action, and right-to-work employer.
Affirmative Action Employer
Equal Opportunity Employer
Right-to-Work Employer
Arnold Machinery Participates in E-Verify
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