Customer Service Ambassador
5 days ago
Are you passionate about delivering exceptional customer service and creating a positive member experience? Do you have a passion for fitness and health, and enjoy working in a fast-paced environment? We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at Planet Fitness - Midwest Management Group.
This role will involve working part-time weekends, interacting with members, prospective members, and guests, and providing a superior level of customer service. You will be responsible for greeting members, checking them into the system, handling front desk activities, and responding to member questions and concerns in a timely and professional manner.
We are looking for someone who has excellent communication skills, a strong listener with the ability to empathize and problem solve, and a positive attitude. If you are a team player who is dedicated to providing exceptional customer service, we encourage you to apply.
Estimated Salary: $28,000 - $38,000 per year, paid biweekly.
Key Responsibilities:
- Greet members, prospective members, and guests in a friendly and welcoming manner.
- Check members into the system and handle front desk activities.
- Respond to member questions and concerns in a timely and professional manner.
Qualifications:
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Strong listener with the ability to empathize and problem solve.
Benefits:
- Free gym membership
- Paid biweekly
- We provide facial coverings for all employees
- Daily wellness check filled out every day
- Take temperatures of all employees before starting a shift
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