Customer Experience Representative

2 weeks ago


Bridgewater, Massachusetts, United States Hand & Stone - FGG Spas Full time
Experience Unparalleled Growth

At Hand & Stone Glassboro, we're passionate about helping our Sales Associates achieve their career goals. As a Sales Associate, you'll be responsible for delivering exceptional customer experiences, promoting our services, and driving sales growth. If you're a driven individual with a strong sales background and excellent communication skills, we encourage you to apply.

Benefits and Perks
We offer a comprehensive benefits package, including 401(k) options with company matching, paid training, and product discounts. Plus, enjoy uncapped commission opportunities on membership sales, with top performers earning an additional $2-$4 per hour in commission.

Your Key Responsibilities
• Achieve performance-based goals, including membership conversion, booking efficiency, call conversion, and gift card sales
• Deliver exceptional customer service through phone calls, appointments, greeting clients, and membership sales management
• Promote our services enthusiastically
• Collaborate with the Service Provider team to maximize appointment bookings

About Our Spa
We're a growth-focused franchisee with over 58 locations across 8 states. Our commitment to providing a world-class experience for our valued members and guests is unmatched, and our Sales Associates play a critical role in making that happen.

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