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Customer Service Representative

1 month ago

Chicago, Illinois, United States Speed Queen Laundry Full time

Speed Queen Laundry Job Description

As a Customer Service Representative at Speed Queen Laundry, you will be responsible for providing exceptional customer service and support. Your key responsibilities will include:

  • Assisting customers with the use of payment systems, machine selection and operation, retail purchases, and wash/dry/fold orders.
  • Handling customer questions and concerns and informing the Assistant Store Manager or Store Manager as needed.
  • Maintaining high levels of customer service by performing daily duties and ensuring a positive customer experience.

Requirements and Qualifications

  • Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills to handle cash and operate payment systems.

What We Offer

  • A competitive hourly rate and opportunities for advancement.
  • A dynamic and supportive work environment with a team-oriented culture.
  • Ongoing training and development to help you grow and succeed in your role.