Guest Services Associate
1 week ago
AEG is seeking a highly motivated and customer-focused Guest Services Staff to join our team. As a key member of our event operations team, you will be responsible for providing exceptional guest experiences at our venues.
Job Summary:The Guest Services Staff will act as the primary point of contact for guests, providing assistance with directions, coat checks, and other services as needed. This role requires excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment.
Responsibilities:- Provide exceptional guest service, responding to inquiries and resolving issues in a professional and courteous manner.
- Assist with coat checks, scanning tickets, and administering wristbands as needed.
- Direct guests to important areas of the venue, including restrooms, ATMs, and VIP areas.
- Monitor guest conduct to ensure a safe and secure environment for all.
- Enforce all policies and procedures of the venue, including those related to guest safety and security.
- Participate in employee meetings and complete all required trainings.
- High school diploma or equivalent required.
- 1-2 years of related work experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and lift 50 pounds without assistance.
- Availability to work nights, weekends, and holidays as needed.
- Previous experience working in events and knowledge of the music industry preferred.
- Availability to work flexible hours, including evenings and weekends.
AEG is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Guest Services Associate
1 week ago
Blacklick Estates, Ohio, United States AEG Full timeJob Title: Guest Services StaffAEG is seeking a highly motivated and customer-focused Guest Services Staff to join our team. As a key member of our event operations team, you will be responsible for providing exceptional guest experiences at our venues.Job Summary:The Guest Services Staff will act as the primary point of contact for guests, providing...
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Guest Services Representative
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Customer Service Representative
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Customer Service Representative
1 week ago
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Customer Experience Specialist
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