Guest Services Associate

1 week ago


Blacklick Estates, Ohio, United States AEG Full time
Job Title: Guest Services Staff

AEG is seeking a highly motivated and customer-focused Guest Services Staff to join our team. As a key member of our event operations team, you will be responsible for providing exceptional guest experiences at our venues.

Job Summary:

The Guest Services Staff will act as the primary point of contact for guests, providing assistance with directions, seating, and other needs. This role requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:
  • Provide exceptional guest service, responding to inquiries and resolving issues in a professional and courteous manner.
  • Assist guests with seating, directions, and other needs, ensuring a seamless and enjoyable experience.
  • Monitor guest conduct and enforce venue policies and procedures to ensure a safe and secure environment.
  • Collaborate with other event staff to ensure a smooth and efficient event operation.
  • Perform other duties as assigned by management.
Requirements:
  • High school diploma or equivalent required.
  • 1-2 years of related work experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Ability to lift 50 pounds and stand for long periods of time.
Preferred Qualifications:
  • Previous experience working in events and the music industry.
  • Availability to work nights, weekends, and holidays as needed.

AEG is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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