Senior Manager

4 weeks ago


Detroit, Michigan, United States BDO Full time
Job Summary:

BDO Digital is seeking a Senior Manager to join our Enterprise Business Applications team, supporting projects in EBA strategy and implementation, Business Transformation, and Operational Excellence. This role will conduct discovery, requirements gathering, process documentation, configuration, and implementation management of ERP, CRM, HCM, and other related business applications.

Key Responsibilities:
  • Oversee project delivery, ensuring consistent application of BDO quality and project management standards.
  • Work in partnership with BDO industry leaders, our Dayforce Practice Leader, and National Technology Leader to build a market plan to grow BDO's presence in the HCM market.
  • Build the capabilities of the delivery team through attracting experienced Dayforce practitioners and developing talent new to the Dayforce ecosystem.
  • Support strategic sales pursuits, leveraging the core team to prepare and deliver proposals, sales support material, demos, and POCs.
  • Monitor and manage project financials, driving profitability and mitigating risk.
  • Understand current trends in HCM processes and technologies, applying this knowledge to build BDO's presence in the Canadian HCM market.
  • Drive team culture through embodying a spirit of optimism and curiosity.
Qualifications, Knowledge, Skills, and Abilities:
  • Bachelor's Degree and ten or more years of industry experience with Human Capital Management systems, required.
  • Ten or more years overseeing a practice or team responsible for cloud technology implementations, required.
  • Five or more years overseeing HCM project delivery, required.
  • Experience driving sales pursuits, business development, demos, and POCs, preferred.
  • Deep understanding of project financials and project governance to drive quality and mitigate risk, preferred.
  • Some client-facing best practice consulting experience, preferred.
Software:
  • Experience with one or more of the following Dayforce solutions, required: Talent Intelligence, Workforce Management, Benefit Intelligence, Human Resources, Advanced HR Analytics, Payroll.
  • Experience with Dayforce, ADP, UKG, Workday, Oracle, or SAP, preferred.
Language:
  • N/A
Other Knowledge, Skills, & Abilities:
  • Excellent communication and presentation skills, both verbal and written.
  • Business process mapping experience.
  • Experience leading and facilitating client workshops and sessions.
  • Experience engaging with clients on multiple implementations simultaneously.
  • Experience with Change Management.
  • Excellent interpersonal and customer relationship skills.
  • Strong analytical, problem-solving, facilitation, documentation, and communication skills.
  • Business process analysis, design, and process flow skills.
  • Excels at operating in a fast-paced technical environment.

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