Epic Optime

3 days ago


Des Moines, Iowa, United States UnityPoint Health Full time
About the Role

We are seeking a highly skilled Epic Optime & Anesthesia Implementation Specialist to join our team at UnityPoint Health. As a key member of our team, you will be responsible for the implementation, maintenance, optimization, and support of assigned Epic Optime & Anesthesia applications.

Key Responsibilities
  • Project Management: Lead and coordinate projects independently, demonstrating strong organizational and time management skills. Develop project plans and track progress, escalating as necessary when project issues arise or deadlines are challenged.
  • Issue Resolution: Independently support and resolve complex issues with assigned applications in adherence with service expectations and change management policies. Take ownership of escalated customer issues and work with multiple parties and/or vendors to help resolve the issue. Provide day and after-hours on-call coverage as scheduled.
  • Operational Support and Improvement: Research and communicate options to support decision-making discussions to determine strategy for implementation of tools and systems. Create and maintain technical documentation and communicate necessary information to required teams. Demonstrate adherence to Epic standards and guidelines, assist with meeting maintenance program requirements, and maintain related certifications.
Requirements
  • Education: Bachelor's degree or equivalent relevant work experience.
  • Experience: 2 years' related experience. Preferred: 2 years of experience with Epic support and technical experience in either computer science, information technology, or medical terminology.
  • Licenses/Certifications: Epic Certified or willing to obtain within 6 months of hire.

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