Senior Branch Manager

3 days ago

Richardson, Texas, United States PNC Financial Services Group Full time
Job Summary

PNC Financial Services Group is seeking a highly skilled Senior Branch Manager to lead our Retail Branch organization in Richardson, TX. As a key member of our team, you will be responsible for driving branch performance, revenue growth, and customer loyalty through consultative interactions and solutions that help clients achieve financial well-being.

Key Responsibilities
  • Manage priorities through planning and execution to drive all aspects of branch performance.
  • Drive revenue and customer loyalty through consultative interactions with clients and solutions that help them achieve financial well-being.
  • Lead and influence the agenda of a broad range of ecosystem partners.
  • Accountable for risk management and compliance in a complex business environment.
  • Build a high-performing team through the attraction, onboarding, coaching, and development of branch team members.

Requirements

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for the role. Listed below are skills, competencies, work experience, education, and required certifications/licenses needed to be successful in this position.

Preferred Skills
Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Approach, Results-Oriented

Competencies
Branch Banking Services, Delegation, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales Management

Work Experience
Roles at this level typically do not require a university/college degree, but do require related experience or product knowledge to accomplish primary duties. Typically 5+ years of related experience, and at least 2 years of previous supervisory experience is required. In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered.

Education
No Degree

Certifications
No Required Certification(s)

Licenses
Candidates being considered for this position will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full-time and part-time employees, visit https://www.pnc.com/new-to-pnc.

*For more information, please click on the following links:

Time Away from Work
PNC Full-Time Benefits Summary
PNC Part-Time Benefits Summary

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at accommodationrequest@pnc.com. Include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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