Client Relationship Manager
6 days ago
Staff My Agency, a State Farm independent contractor agent in Cedar Park, TX, is seeking a skilled Client Relationship Manager to join our team.
About the PositionThis is an exciting opportunity to work in a dynamic and supportive environment, building strong relationships with customers and delivering exceptional service.
Key Responsibilities- Establish and maintain strong customer relationships through regular communication and follow-up.
- Provide personalized customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused review process to educate customers about insurance options and provide tailored solutions.
- Analyze customer data to identify trends and opportunities for growth.
- A competitive salary with bonuses, commensurate with experience, estimated at $55,000 - $75,000 per year.
- 401(k) matching to support long-term financial goals.
- A flexible schedule to accommodate work-life balance.
- Paid time off to recharge and pursue personal interests.
- Professional development assistance to advance skills and knowledge.
- Sales experience preferred, with a proven track record of success.
- Excellent communication skills, including written, verbal, and listening abilities.
- A self-motivated individual with a proactive approach to problem-solving.
- Attention to detail and a commitment to accuracy.
- Able to work effectively in a team environment.
- Ability to assess customer needs and conduct effective interviews.
- Effective communication and interpersonal skills to relate to customers.
- A Property Casualty license (must be able to obtain prior to start date).
- A Life and Health license (must be able to obtain prior to start date).
We strive to create a positive and inclusive work environment and welcome applications from diverse candidates.
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