Client Relationship Manager

6 days ago


Cedar Park, Texas, United States Staff My Agency Full time

Staff My Agency, a State Farm independent contractor agent in Cedar Park, TX, is seeking a skilled Client Relationship Manager to join our team.

About the Position

This is an exciting opportunity to work in a dynamic and supportive environment, building strong relationships with customers and delivering exceptional service.

Key Responsibilities
  • Establish and maintain strong customer relationships through regular communication and follow-up.
  • Provide personalized customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused review process to educate customers about insurance options and provide tailored solutions.
  • Analyze customer data to identify trends and opportunities for growth.
What We Offer
  • A competitive salary with bonuses, commensurate with experience, estimated at $55,000 - $75,000 per year.
  • 401(k) matching to support long-term financial goals.
  • A flexible schedule to accommodate work-life balance.
  • Paid time off to recharge and pursue personal interests.
  • Professional development assistance to advance skills and knowledge.
Requirements
  • Sales experience preferred, with a proven track record of success.
  • Excellent communication skills, including written, verbal, and listening abilities.
  • A self-motivated individual with a proactive approach to problem-solving.
  • Attention to detail and a commitment to accuracy.
  • Able to work effectively in a team environment.
  • Ability to assess customer needs and conduct effective interviews.
  • Effective communication and interpersonal skills to relate to customers.
  • A Property Casualty license (must be able to obtain prior to start date).
  • A Life and Health license (must be able to obtain prior to start date).

We strive to create a positive and inclusive work environment and welcome applications from diverse candidates.



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