Branch Manager

2 weeks ago

Bensalem, Pennsylvania, United States Wells Fargo Full time
About this role:

Wells Fargo is seeking a Senior Branch Network Management Trainee to join our Consumer, Small and Business Banking division. As a key member of our team, you will be responsible for leading, managing, and developing a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes.

Our ideal candidate will have 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. They will also have 2+ years of leadership experience, with a proven track record of building and inspiring a team where adaptability, collaboration, and accountability to performance are critical to success.

As a Senior Branch Network Management Trainee, you will be responsible for coaching, developing, and building a high-performing team to execute on business strategies, achieve results, and drive growth of the business. You will also be responsible for resolving low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives.

We are looking for a candidate who is able to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives. They will also be responsible for exercising independent judgment and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.

Our team is committed to delivering a customer-centric experience, and we are looking for a candidate who is able to lead a team to influence, educate, and connect customers to technology and share the value of digital banking. They will also be responsible for building and maintaining effective relationships with customers, internal partners, and within the community.

As a Senior Branch Network Management Trainee, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on delivering exceptional customer service and driving business growth. If you are a motivated and results-driven individual who is passionate about leading and developing a team, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Coach, develop, and build a high-performing team to execute on business strategies, achieve results, and drive growth of the business.
  • Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives.
  • Analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives.
  • Exercise independent judgment and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
  • Lead a team to influence, educate, and connect customers to technology and share the value of digital banking.
  • Build and maintain effective relationships with customers, internal partners, and within the community.

Requirements:

  • 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
  • 2+ years of leadership experience, with a proven track record of building and inspiring a team where adaptability, collaboration, and accountability to performance are critical to success.
  • Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives.
  • Exercise independent judgment and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
  • Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking.
  • Ability to build and maintain effective relationships with customers, internal partners, and within the community.

Preferred Qualifications:

  • Management experience including hiring, coaching, and developing direct reports.
  • Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success.
  • Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives.
  • Exercise independent judgment and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment.
  • Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business.
  • Experience building and maintaining effective relationships with customers, internal partners, and within the community.
  • Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers.
  • Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking.
  • Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management, and loss prevention.
  • Ability to interact with integrity and professionalism with customers and employees.

Job Expectations:

  • Ability to work a schedule that may include most Saturdays.
  • Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location.
  • This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date.

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