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Branch Service Manager
1 month ago
A Branch Service Manager is responsible for overseeing the maintenance and repair of diesel vehicles at a Penske facility. The ideal candidate will have a strong background in diesel shop maintenance and supervisory experience.
Key Responsibilities:
Manage preventative maintenance scheduling and quality control
Listen to and resolve customer complaints regarding services and products
Hire, train, and evaluate personnel
Confer with company officials to develop methods and procedures to increase sales and expand markets
Direct and supervise associates engaged in sales, inventory-taking, and performing specific services
Provide staff with assistance in performing difficult or complicated duties
Plan and prepare work schedules, and assign associates to specific duties
Attend company meetings to exchange product information and coordinate work activities with other departments
Prepare sales and inventory reports for management and budget departments
Requirements:
At least 3 years of previous work experience in diesel shop maintenance required
At least 1 year of supervisory experience required
Associates Degree (business or technical) or Vo-Tech Graduate preferred
Proficiency in the use of Microsoft Outlook, Word, Excel, Access, and PowerPoint required
Strong written/oral communication and people management skills required
The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies
Physical Requirements:
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period.
The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls.
The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
The associate must be able to safely work in all weather conditions.
Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg.
Job Category:
Vehicle Maintenance Management/
Supervisors Job Family:
Operations
