Customer Service Representative

4 weeks ago


Bensalem, Pennsylvania, United States PNC Full time
Job Description

Position Overview

PNC is committed to delivering exceptional customer experiences and fostering a culture of inclusivity and accessibility. As a Part Time Teller within our Retail Branch organization, you will play a vital role in providing personalized service, processing customer transactions, and developing banking product referral opportunities through strong customer relationship skills.

Key Responsibilities

  • Deliver a unique customer experience aimed at improving financial wellbeing and creating loyalty
  • Process a variety of customer interactions, including lobby engagement activities
  • Educate customers on alternatives available for their financial interactions
  • Identify banking opportunities during customer interactions and refer as appropriate
  • Apply product and procedural knowledge to solve customer problems

Requirements

  • Customer-focused with knowledge of values and practices that align customer needs and satisfaction as primary considerations
  • Ability to assess and manage risks associated with business objectives and activities
  • Strong communication and problem-solving skills

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future, including medical, dental, and vision options, employee life insurance, 401(k) with PNC match, and paid time off.

Why Join PNC?

PNC is a leading financial services organization committed to delivering exceptional customer experiences and fostering a culture of inclusivity and accessibility. As a Part Time Teller, you will have the opportunity to work with a talented team, develop your skills and knowledge, and make a meaningful impact in the lives of our customers.



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