Customer Service Delivery Advocate: Deliver Happiness

2 days ago


Colonial Heights, Tennessee, United States Carvana Full time
About the Role

We're seeking enthusiastic and self-motivated Customer Advocates with at least 2 years of customer-facing experience to join our dynamic team at Carvana.

Key Responsibilities:
  • Deliver vehicles to customers' doors with our custom car haulers, providing a seamless car-delivery experience.
  • Frequently load/unload vehicles onto the hauler, ensuring safe transportation.
  • Complete customer paperwork and maintain accurate records in our tracking system.
  • Maintain a clean driving record and adhere to Carvana's CMV Driver Qualification policy.
Requirements:
  • At least 2 years of customer-facing experience.
  • Ability to perform physically demanding tasks, including detailing vehicles and loading/unloading vehicles onto haulers.
  • Ability to walk/stand for extended periods and sustain physical activity.
  • Must be able to read, write, speak, and understand English.
  • Requires high and low levels of movement and manual dexterity.
Compensation and Benefits:

$19/hour base compensation, with opportunities to increase hourly compensation by $0.50 every 3 months based on performance.

Competitive benefits package, including medical, dental, vision, and matching 401(k), along with other perks such as student loan payments and discounts on vehicles.

About Carvana

We're a disruptor in the auto industry, dedicated to creating a better way to buy a car by putting the consumer back in control of the buying process.



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