Client Services Coordinator

1 week ago


Fresno, California, United States HelpDesk Full time
Client Services Coordinator Job Description

Join our dedicated team at HelpDesk. As a Client Services Coordinator, you will be instrumental in providing exceptional support to all users. Your role will involve acting as a liaison between our technicians and clients, emphasizing the importance of understanding, documenting, and prioritizing their requests.

Essential Qualifications:

  • Minimum of 3 years in an administrative role with significant client engagement
  • Outstanding verbal and written communication skills
  • Proficient typing skills
  • Experienced with office applications and case management systems
  • Curious and people-focused mindset

Primary Responsibilities:

  • Deliver personalized support for users requiring technical assistance
  • Handle a substantial volume of calls, messages, and requests
  • Adapt swiftly to changing scenarios and offer effective solutions

If you possess strong attention to detail, organizational skills, and a dedication to providing excellent service, we would love to have you as part of our team.



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