Morning Shift Hospitality Associate

3 weeks ago

Washington, Washington, D.C., United States LINE DC Full time

Core Competencies:

We are seeking a highly skilled and motivated Front Desk Agent to join our team at LINE DC. The ideal candidate will possess excellent communication and problem-solving skills, with a strong ability to work effectively in a fast-paced environment.

Responsibilities:

  • Provide exceptional customer service to our guests, responding to their needs and concerns in a timely and professional manner.
  • Work closely with the front office team to ensure seamless check-in and check-out processes.
  • Assist with guest inquiries, resolve issues, and provide recommendations to enhance their stay.
  • Maintain accurate records of guest interactions, including check-ins, check-outs, and billing information.
  • Stay up-to-date on hotel services, facilities, and amenities to provide guests with personalized recommendations.
  • Collaborate with the housekeeping team to ensure guest rooms are clean and well-maintained.
  • Participate in regular team meetings to discuss hotel operations, share best practices, and address any challenges or concerns.

Requirements:

  • High school diploma or equivalent required.
  • Previous experience in customer-facing roles, preferably in the hospitality industry.
  • Excellent communication and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
  • Familiarity with property management systems and basic computer skills.

Estimated Salary Range: $55,000 - $65,000 per year

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