Order Processing Specialist
2 weeks ago
We are seeking a highly skilled Order Processing Specialist to join our team at Tandem Diabetes Care. As a key member of our Inside Sales team, you will be responsible for processing direct patient orders by phone, email, and/or fax, ensuring timely completion of orders, and providing exceptional customer service.
Key Responsibilities- Process orders efficiently and effectively, ensuring accuracy and attention to detail.
- Communicate with customers, distributors, HCPs, and sales force regarding orders and shipment schedules.
- Interact with field sales team to resolve customer issues.
- Proactively communicate backorders/delivery dates to customers and process customer orders to completion.
- Bachelor's degree or equivalent combination of education and applicable job experience.
- 1 year of strong customer service or call-center experience or any combination of education and experience, which would provide an equivalent background.
- Medical terminology training and experience in medical or insurance field preferred.
At Tandem Diabetes, we offer a competitive compensation package, superb medical, dental, and vision benefits, a discounted stock purchasing plan, fitness discounts, generous PTO, and a casual work attire. We are committed to making sure our company fully reflects the diverse consumers who use our product and are an equal opportunity employer.
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Order Processing Specialist
1 week ago
San Diego, California, United States Tandem Diabetes Full timeAbout the RoleWe are seeking a highly skilled Order Processing Specialist to join our team at Tandem Diabetes Care. As an Order Processing Specialist, you will be responsible for processing direct patient orders by phone, email, and/or fax regarding their order as it enters the pipeline.Key ResponsibilitiesProcess orders in a timely manner by reviewing...
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Order Processing Specialist
3 weeks ago
San Diego, California, United States Tandem Diabetes Full timeAbout the RoleWe are seeking a highly skilled Order Processing Specialist to join our team at Tandem Diabetes Care. As a key member of our Inside Sales team, you will be responsible for processing direct patient orders by phone, email, and/or fax, ensuring timely completion and accuracy.Key ResponsibilitiesProcess direct patient orders, reviewing documents...
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