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Order Processor
2 months ago
Suna Solutions is seeking a highly organized and detail-oriented Order Processor to join our team. As an Order Processor, you will play a critical role in processing patient sample orders and reconciling test requisition deficiencies, enabling the clinical laboratory to process and release results and billing to expedite charges.
Key Responsibilities- Communicate with physician's office staff, hospital or lab staff by phone and fax to obtain information for testable, reportable and billable deficiencies caused by incomplete test requisitions.
- Receive, open, and store commercial samples in a laboratory setting.
- Verify vial information, label vials, paperwork, and ensure accurate data entry into the LIMS system.
- Maintain assigned geographical sales region to ensure problem resolution within turnaround time guidelines.
- Enter detailed information from test requisition, including sending account, ordering physician, patient demographics, ICD Code (diagnosis), and payor information.
- Verify that specimen type and collection date meet the requirements of the test ordered.
- Accept or cancel tests and set order in progress enabling lab to report result.
- Self-audit orders to ensure accuracy of data entered.
- High school diploma or general education degree (GED).
- 1+ years data entry experience.
- 1+ year experience in insurance verification and data entry of medical billing information to include HMO, PPO, Medicare, and private insurance, knowledge of ICD-9 codes preferred.
- Excellent phone skills and keyboarding skills; 10 key by touch; and the ability to perform alphanumeric data entry at a minimum of 9,000 keystrokes per hour are required.
- Proficient use of computers and office operating systems required.
- Knowledge of HIPAA guidelines required.
- Ability to work in a team, organize tasks, and follow multiple standard operating procedures.
- Language Skills: Ability to read, write, and follow laboratory guidelines and procedures.
- Physical Requirements: Must be able to sit, talk, and hear regularly, handle dry ice, and occasionally lift up to 25 pounds.
The job may involve exposure to mechanical parts, airborne particles, bodily fluids, chemicals, and extreme cold. Noise levels are moderate.
Suna Solutions is an equal employment opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
