ILDF Case Manager

4 days ago


San Antonio, Texas, United States RAICES Full time

Job Title: ILDF Case Manager

Job Summary:

The ILDF Case Manager will provide direct services to adult-aged clients, manage community provider relationships, and ensure a people-centered approach to service delivery.

Responsibilities:

  • Manage a caseload of detained and released adult-aged clients
  • Travel to and serve clients in local RAICES offices and accompany clients to community resources
  • Conduct social services intakes and needs assessments to develop individual service plans and monitor client progress
  • Work with translators when necessary
  • Provide quality assurance and monthly case file review to ensure client and program goals are met
  • Serve as a liaison to community service providers and RAICES legal and advocacy department
  • Assess clients' immediate needs and determine the best course of action to accessing services
  • Provide information, education, referrals, outreach, advocacy, and support to ensure clients receive necessary services

Qualifications:

  • Bachelor's of Science in Social Work
  • 2 years of case management experience or direct social services experience with immigrant adults
  • Bilingual with full fluency in English and Spanish
  • Able to pass required background checks and possess a valid driver's license and vehicle

Preferred Qualifications:

  • MSW or Master's degree in a related field
  • Experience working with adult immigrants and refugees

Attributes:

  • Demonstrate behavior that aligns with RAICES' mission, vision, and values
  • Knowledgeable in trauma-informed practices and strengths-based case management
  • Able to communicate cross-culturally and work in a multicultural setting

Hybrid Work Plan:

Employees are expected to live within the assigned geographic location to commute to and from the office or assigned on-site location(s) as business or client needs require.

Relocation assistance may be provided to candidates willing to relocate.

RAICES is committed to building an inclusive environment for people of all backgrounds and strongly encourages people of color, women, LGBTQ+, and individuals who have been impacted by the criminal system or the immigration system to apply.


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