Quality Assurance Specialist

4 days ago


Bolingbrook, Illinois, United States 1-800-Flowers Full time
Job Title: Quality Assurance Associate II

Job Summary:

We are seeking a highly detail-oriented and organized Quality Assurance Associate II to join our team. As a Quality Assurance Associate II, you will play a vital role in ensuring the quality of our products and providing excellent customer service.

Key Responsibilities:

  • Support the Senior Quality Assurance Associate in demonstrating job instructions to new hires and assisting with exceptions, internal errands, and output.
  • Collaborate with the SQA to ensure smooth operations in the assigned area.
  • Follow instructions from the leadership team in the assigned area to execute tasks effectively.
  • During non-peak periods, perform product inspection, gift packaging, and other quality assurance tasks.
  • Play a vital role during peak periods when volume and headcounts increase, and split shifts are required.

Requirements:

  • Strong attention to detail and a sense of urgency.
  • A high level of interpersonal and communication skills.
  • Effective collaboration and teamwork abilities.
  • Ability to multitask and adapt to changing demands.
  • Ability to lift up to 30 lbs., and to stand for up to 10 hours.
  • High School diploma or equivalent.
  • Strong problem-solving skills.
  • Basic computer skills.
  • Bilingual English/Spanish is preferred.

About Us:

1-800-Flowers is a premier provider of distinctive keepsake items featuring a broad assortment of customizable products and one-of-a-kind designs that allow customers to express themselves in unique ways. Our industry-leading personalization capabilities include laser engraving, embroidery, sublimation, UV printing, sandblasting, digital printing, and more.

We are part of the 1-800-FLOWERS.COM, Inc. family of brands. Shares in 1-800-FLOWERS.COM, Inc. are traded on the NASDAQ Global Select Market, ticker symbol: FLWS.

Our Commitment to Diversity:

We seek to inspire more human expression, connection, and celebration for everyone. This means fostering a culture of inclusion where our team members, customers, and partners feel respected, valued, and empowered. We believe that embracing diversity, and celebrating the uniqueness of every individual, makes us a better company.



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