Quality Assurance Associate

1 week ago


Bolingbrook, Illinois, United States 1-800-FLOWERS Full time

About the Role

We are seeking a highly detail-oriented Quality Assurance Associate to join our team at 1-800-FLOWERS. As a Quality Assurance Associate, you will play a vital support role within the department, providing assistance to the Senior Quality Assurance Associate.

Key Responsibilities

  • Support the Senior Quality Assurance Associate by demonstrating job instructions to new hires and assisting with exceptions, internal errands, and output.
  • Collaborate with the SQA to ensure smooth operations in the assigned area.
  • Follow instructions from the leadership team in the assigned area to execute tasks effectively.
  • During non-peak periods, perform product inspection, gift packaging, and other quality assurance tasks.
  • Play a vital role during peak periods when volume and headcounts increase, and split shifts are required.
  • Other duties as assigned.

Requirements

Qualifications:

  • Strong attention to detail and a sense of urgency.
  • A high level of interpersonal and communication skills.
  • Effective collaboration and teamwork abilities.
  • Ability to multitask and adapt to changing demands.
  • Ability to lift up to 30 lbs., and to stand for up to 10 hours.
  • High School diploma or equivalent.
  • Strong problem-solving skills.
  • Basic computer skills.
  • Bilingual English/Spanish is preferred.

What We Offer

We offer a competitive hourly rate and a dynamic work environment that values teamwork and collaboration.



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