Automotive Service Coordinator
7 days ago
**Job Title:** Automotive Service Coordinator
Salary:$60,000 - $80,000 per year
We are seeking a skilled and customer-focused Automotive Service Coordinator to join our team at Serpentini Chevrolet of Westlake. As an Automotive Service Coordinator, you will be responsible for providing exceptional customer service, addressing clients' automotive maintenance and repair needs, and maximizing service department profitability.
**Key Responsibilities:*
- Greet and assist customers in a friendly and professional manner, establishing a positive rapport
- Effectively communicate with customers to understand their automotive concerns and requirements
- Accurately and thoroughly document customer vehicle information, service requests, and concerns
- Consult with technicians to determine appropriate maintenance and repair services
- Provide customers with detailed explanations of recommended services and associated costs
- Coordinate and schedule service appointments to ensure efficient workflow
Requirements:
- Previous experience as a Service Advisor or in a similar customer-facing role within the automotive industry is highly preferred
- Strong customer service skills with a friendly and professional demeanor
- Excellent communication and interpersonal skills
- Ability to effectively manage multiple tasks and prioritize work in a fast-paced environment
- Automotive knowledge and familiarity with maintenance and repair processes
Benefits:
- Competitive compensation package with bonus potential
- Health, dental, and vision insurance coverage
- Retirement savings plan
- Paid time off and holiday pay
- Ongoing training and career development opportunities
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