Vehicle Maintenance Specialist

1 week ago


Westlake, Ohio, United States Serpentini Chevrolet of Westlake Full time

**Job Overview:** Chevrolet Service Representative

Salary:$58,000 - $78,000 per year

We are seeking a skilled and customer-focused Chevrolet Service Representative to join our team at Serpentini Chevrolet of Westlake. As a Chevrolet Service Representative, you will be responsible for providing exceptional customer service, addressing clients' automotive maintenance and repair needs, and maximizing service department profitability.

**Key Responsibilities:**

  • Greet and assist customers in a friendly and professional manner, establishing a positive rapport
  • Effectively communicate with customers to understand their automotive concerns and requirements
  • Accurately and thoroughly document customer vehicle information, service requests, and concerns
  • Consult with technicians to determine appropriate maintenance and repair services

Requirements:**

  • Previous experience as a Service Advisor or in a similar customer-facing role within the automotive industry is highly preferred
  • Strong customer service skills with a friendly and professional demeanor
  • Excellent communication and interpersonal skills
  • Ability to effectively manage multiple tasks and prioritize work in a fast-paced environment

Benefits:

  • Competitive compensation package with bonus potential
  • Health, dental, and vision insurance coverage
  • Retirement savings plan
  • Paid time off and holiday pay
  • Ongoing training and career development opportunities


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