Business Development Coordinator

5 days ago


Westlake, Ohio, United States Schabel Polymer Technology, LLC Full time
Job Description

We are seeking a highly skilled Business Development Coordinator to join our team at Schabel Polymer Technology, LLC. In this role, you will be responsible for communicating with customers to identify their needs, processing quotes and orders, managing order fulfillment, escalating issues, generating and posting project profiles across social media platforms, maintaining a clean office environment, and assisting with office operations.

The ideal candidate is friendly, a team player, computer savvy, good with numbers, and motivated to grow the business (and earn commission). The salary for this position is estimated to be around $60,000 per year.

Responsibilities
  • Follow-up with existing customers to ensure proper inventory and re-order levels
  • Identify and call new prospects to grow the business
  • Support project profile development and posting
  • Identify the reason for the customer's call, collect relevant information, and provide solutions and quotes, documenting the interaction for accurate follow-up activities
  • Refer to premade scripts for a variety of customer service topics
  • Use best practices in customer service techniques to develop rapport and build relationships with customers
  • Meet personal and team quotas
  • Make over 60 customer calls a day
  • Process order fulfillment
  • Unload / load shipments and process samples
  • Conduct product quality assurance tests
  • Visit customers and suppliers as required


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