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Customer Engagement Representative

2 months ago

Hastings, Minnesota, United States Plastic Printers Full time

Position Overview: We are seeking a dedicated individual to serve as a Client Engagement Specialist, where your primary role will be to foster relationships with our valued customers and ensure their needs are met effectively.

Key Responsibilities:

  • Facilitate the onboarding process for new clients, guiding them through their initial projects.
  • Utilize your interpersonal skills to maintain relationships with existing clients while introducing them to new offerings.
  • Employ your research abilities to provide tailored solutions that meet the unique demands of each business.
  • Collaborate with various departments to ensure the smooth execution of client projects.

About Plastic Printers: With over 25 years in the industry, our company is committed to delivering high-quality products and exceptional service. We pride ourselves on treating every project with care and attention, ensuring that our customers feel like part of our team.

What We Offer: As a member of our team, you will enjoy a competitive benefits package, including:
  • Comprehensive training programs
  • Medical, Dental, Vision, and Life Insurance
  • Short-Term Disability Coverage
  • 401k Plan with employer matching
  • Health Savings Account
  • Employee Assistance Programs
  • Paid Time Off and Holiday Pay

Ideal Candidate: We are looking for someone who possesses:
  • A solution-focused approach to challenges
  • A positive attitude that contributes to team dynamics
  • Adaptability in a fast-paced environment
  • Strong communication skills
  • Excellent organizational abilities and attention to detail
  • A commitment to delivering outstanding customer experiences
  • Problem-solving skills with the ability to manage multiple tasks effectively