Client Engagement Specialist

4 weeks ago


Hastings, Minnesota, United States Plastic Printers Full time
About Plastic Printers

We are a printing company with a passion for delivering exceptional products and services to our clients. With almost 30 years of experience, we have established a reputation for quality and reliability.

Job Description

We are seeking a Client Engagement Specialist to join our Customer Success Team. As a Client Engagement Specialist, you will be responsible for providing superb customer service and engagement to our clients, helping them reorder and introducing new products that may be enjoyed by their business.

Key Responsibilities
  • Drive conversations with current clients to ensure fast and friendly service
  • Proactively call and email clients to follow up on their orders
  • Assist with onboarding new customers and building excitement about our company
  • Work with clients to understand their needs and provide solutions
Requirements
  • Friendly and positive disposition
  • Customer service skills
  • Flexible and not afraid of challenges
About the Role

This is a full-time position, Monday to Friday, with flexible start and end times within our core hours of 8 AM to 7 PM. We offer a competitive pay, great benefits, and a small casual company culture.

We are looking for someone who is organized, detail-oriented, and able to manage their time well. If you are a team player who is passionate about delivering exceptional customer service, we would love to hear from you.


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