Customer Support Specialist
3 weeks ago
Danfoss LLC is a global leader in engineering solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. With a rich history dating back to 1933, Danfoss is a family-owned company employing over 42,000 people worldwide.
Job DescriptionWe are seeking a highly skilled Order Management Coordinator to join our team in Louisville. This individual will be responsible for coordinating new projects, supporting sales by creating and managing forecasts, and developing standard operating procedures for order processing.
Key Responsibilities- Coordinate new projects to support the expansion of product offerings and customer solutions.
- Create and manage forecasts based on customer orders.
- Develop and update standard operating procedures for order processing to ensure efficiency and customer satisfaction.
- Bachelor's degree in Engineering, Supply Chain, or a related technical field preferred.
- 1-3 years of experience in manufacturing, order management, or customer service environments; experience with ERP systems (SAP or Axapta) is a plus.
- Strong analytical mindset with the ability to interpret data, identify trends, and make recommendations to improve order processing and customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to work collaboratively across departments.
- Estimated annual salary: $55,000 - $65,000.
- Bonus system.
- Paid vacation.
- Opportunity to join Employee Resource Groups.
- State-of-the-art virtual work environment.
- Employee Referral Program.
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Louisville, Kentucky, United States Danfoss LLC Full timeAbout Danfoss LLCDanfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification. Our innovative engineering dates back to 1933, and we are family-owned, employing more than 42,000 people, serving customers in more than 100 countries through a global footprint of 95 factories.Job...
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