Global Customer Support Specialist
5 days ago
The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment. You will be responsible for responding to customer inquiries, resolving issues, and collaborating with internal teams to identify and implement process improvements.
Key Responsibilities:
• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints and issues in a timely manner
• Collaborate with internal teams to identify and implement process improvements
• Maintain accurate records of customer interactions and transactions
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- 5 years' prior experience in customer service or related field; manufacturing/industrial environment preferred
- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Estimated Salary Range: $50,000 - $65,000 per year (based on location and experience)
If you have a passion for delivering exceptional customer experiences and working in a dynamic team environment, we encourage you to apply.
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